PrestaShop eBay Integration manual

Documentation Index

Installation & Update
- How To Install PrestaShop eBay Integration
- Upgrade PrestaBay module
- Uninstalling module
- Getting started
- Move module data to new Prestashop installation
Ebay Accounts
- Ebay Sandbox
- Adding your eBay Account
Ebay Marketplaces
- Supported ebay Marketplaces
- Download Marketplace Information
- Marketplace Data Information
Selling Profiles
- Information of Selling Profiles
- Create new Selling Profile
- Selling Profile — General tab
- Selling Profile — Product tab
- Selling Profile — Item Specifics tab
- Custom Item Specifics
- Selling Profile — Price Tab
- Selling Profile — eBay Store Tab
- Selling Profile — Payment Tab
- Selling Profile — Shipping Tab
- Selling Profile — Return Policies Tab
- Business Policy information
Selling List
- About Selling List
- Create New Selling List
- Manage Selling List
- Edit Selling List details
- Work with Variation Products
- Sending product to eBay
- Blocking products feature
Automatic Synchronization
- Information about Automatic Synchronization
- Catalog Synchronizations Options
- Order Synchronizations Options
- Resynchronize Options
- Mandatory Synchronization Tasks
- Setting Up Cron Job
Flash Tasks
- Information about Flash Tasks
- How to use
- How Flash Actions works
- Limitations and Usage Requirements
- Check Flash Task status
- Cancel Flash Task and Unlock Selling List Items
Orders
- Information about Orders
- View Ebay Order
- Update status between PrestaShop and Ebay orders
- Tax and VAT support for ebay order import
Category & Store Mapping
- Ebay Category Mapping
- Create New Category Mapping
- Ebay Store Mapping
- Create new Ebay Store Mapping
Description Templates
- List of available variables
- Information about Description Templates
- Create New Description Template
- Preview Description Template
- Active Content in ebay item Description
- Free responsible ebay Description Template
- Variables in PrestaBay module
Price Templates
- Information about Price Templates
- Create New Price Template
- Examples of ‘Price Templates’
Shipping Templates
- Information about Shipping Templates
- Create new Shipping Template
eBay Listings
- Information about eBay Listings
- Importing ebay listings
- Move ebay listings into PrestaBay
- Connect active ebay listings to PrestaShop products
- Full Reset eBay Inventory and Reconnect
Dashboard
- About Dashboard
- Latest ebay Orders section
- Onboarding section
- Statistics section
- Flash Tasks section
- Throttling & Limitation section
Logs
- Synchronization Logs
- Orders Log
- Items Log
Configuration Information
- Configuration Information Section
- Advanced configuration
FAQ
- eBay Managed Payments
- Your access to TinyMCE will expire on 25 Februrary 2021
- Move module data to new Prestashop installation
- Do I need to add all data again after PrestaBay upgrade?
- No valid JSON content returned from Api Server
- Empty page on Create Order in the module
Ebay Errors
- Variations Specifics and Item Specifics entered for a Multi-SKU item should be different
- Auth token is hard expired

Full Reset eBay Inventory and Reconnect

In some cases, you may need to make a full reset of eBay Inventory details, reset status inside the Selling List, and re-connect all existing eBay listings to corresponding PrestaShop products.

Such operation usually required direct DB access and execution of SQL commands to it.

To make it work by restarting PrestaBay integration eBay listings details we will do the following operations.

Note! If automatic product creation is enabled in the Synchronization settings, disable it for now. You will be able to activate it later after you are done with the reconnect. To do so, go to Catalog > eBay > Synchronization, scroll to the "List "Not Active" in stock products" and disable it.

Then, follow these steps.

1. Reset product statuses in the existing Selling List, and clear up the product_connection table. This action will move all Selling List products to the Not Linked status. No worries, they will be connected in the next steps.
2. Clear up the existing list of eBay inventories. This way, we will ensure that only the relevant listings are shown.
3. Download eBay listings.
4. Move eBay listings under the module management. It will connect the listings with the reset statuses, and any other listings that exist both in the Selling List and on eBay.

Important! Please make a full DB backup before processing further

1) Reset product statuses in the existing Selling List

Using your DB manager (phpMyAdmin as an example) please execute the following operations:

UPDATE ps_prestabay_selling_products SET status = 0, job_id = 0, job_type = null, ebay_id =0

And then following

TRUNCATE ps_prestabay_product_connection

2) Cleanup existing eBay inventory

Using DB manager (phpMyAdmin) run the following command

TRUNCATE ps_prestabay_ebay_listings;

3) Download eBay listings

Please process with downloading eBay listings, following the manual page — https://docs.salest.io/article/37-importing-ebay-listings

4) Move eBay Listings into PrestaBay

Please process moving eBay listings to PrestaBay as described in the article:

https://docs.salest.io/article/38-move-ebay-listings-into-prestabay

Finalizing

After fully migrating all existing eBay listings, you may still find some of the listings existing inside the eBay inventory page. Please re-check the details of this listing. If you can find that this listing is duplicated to your existing inventory, please use mass-action to stop these listings.

If this eBay listing is not yet connected to your existing PrestaShop product, please process with connecting listings to PrestaShop products and migrate it into PrestaBay management.