PrestaShop Amazon Integration Manual — Common Errors Happen During Exporting Product

Common errors happen during exporting product

Error: Missing Attributes product_type. SKU XXXX doesn't match any ASINs. Make sure that all standard product ids (such as UPC, ISBN, EAN, or JAN codes) are correct. To create a new ASIN, include the following attributes: product_type

Solution: PrestaShop Amazon Integration module currently not allow you create new Amazon ASIN code. In order to export product to amazon, amazon should know this product. If the product does not know by amazon, please try to create it using amazon interface. If the product already exists on amazon but module return this error please check that EAN/UPC code for a product at your PrestaShop product is correct. You also can try to use “Search ASIN” code functionality for PrestaShop product.

Error: We're unable to complete your request because this SKU is not in the Amazon catalog. If this was a deleted SKU, wait 24 hours before resubmitting it. If you tried to add this SKU to the Amazon catalog before, check your data and correct any errors before resubmitting.

Solution: There 2 possible cases that can cause this error.

First, it’s product get removed from amazon inventory and here no more linking between SKU and amazon ASIN code. Module tries to perform QTY or Price update request with SKU code for your PrestaShop product that doesn’t know by amazon anymore.

The second case that establishes module try to establish the connection between Amazon Item and PrestaShop product. This connection can’t be established due to a missed product on Amazon (see the previous error for resolution).

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